Whether you are attending your first performance or you’re a longtime patron, we’ve compiled answers to our most frequently asked question to help make your visit to the State Theatre as enjoyable as possible.
Can’t find the information you’re looking for? Please contact our Box Office - we are always happy to assist!
We are Here to Help!

Tickets and Box Office
Tickets may be purchased online 24/7 through our secure ticketing website, by calling the Box Office, or in person from 10am-2pm.
No. All ticket sales are final. Refunds, exchanges, and cancellations are not permitted unless otherwise expressly stated by the State Theatre. Please review our full Ticket Policy before purchasing.
Yes. Every person entering the theatre, regardless of age, must have a valid ticket.
Of course! The Box Office opens 2 hours prior to each performance for walk-up ticket purchases, but purchasing tickets in advance is strongly recommended.
We accept Visa, Mastercard, & Discover for all online & in-person credit card transactions. We also accept cash & checks in-person. Please make checks payable to ‘State Theatre Center for the Arts’
We’re glad you asked! Sections 1-3 is the Orchestra Level, Sections 4-6 is the Mezzanine, and Sections 7-9 is the Balcony. To avoid steps, please purchase seats in sections 1-3. For handicap accessible seating, please contact the Box Office.

Before the Show
The theatre lobby typically opens one hour before the scheduled performance time, with auditorium seating beginning approximately 30 minutes before the performance. Times vary per performance.
No. Handicap accessible seating is available for each performance. Contact the Box Office for more information & read more about our accessibility here.
We recommend arriving at least 30 minutes before the performance to allow time for parking, security screening, concessions, and finding your seat.
While strongly discouraged, re-entry can be accepted if necessary. Please speak with a staff member or security officer before exiting the building to ensure you can be readmitted.
Read our full security policy here
The Penn Street Parking Garage is located directly behind the State Theatre and offers convenient access to the theatre. For State Theatre & MSTC season performances as well as the Nutcracker Ballet, the garage will be $5 cash only. All other events should follow regular parking garage procedures at the pay station. Additional street parking is available, but extremely limited.
Still Have Questions?
Our staff is here to help!
Call: 724-439-1360
Email: info@statetheatre.info
